ADAPTED ACCESS AT FIRA GRAN VIA

• All access points within Fira Gran Via are accessible for wheelchair users
• Please email GSMA at customercare@mwcbarcelona.com with any questions or to request any additional information
  

Getting to MWC:

Taxi

• We have designated areas at both North and South entrances where adapted taxis are allowed to stop and pick-up/ drop-off mobility restricted attendees by the local police
• We offer an adapted taxi booking service prior to the event through our partners, Barcelona Special Traveller – a specialised local company on inclusivity services. If interested in this service, please contact:
  Tel: +34 937637347
  Office Hours: 09:00-14:00h to 16:30-19:30h
  Out of Office Hours Tel: +34 609675466
  Email:  contact@barcelonaspecialtraveler.com

Private Car

• Drop off: We have a dedicated area at the VIP car pick up/drop off area at CC3. A car sticker needs to be requested in advance. Please contact: limo@b-network.com
• Parking: Adapted parking spaces are available in Parking B and F. Car owners must present a valid disability sticker in the car

Public Transportation

• The three closest metro stations to Fira Gran Via venue have adapted elevators (Europa Fira on FGC/ L9S, Fira on L9S and Foc on L10S)

Wheelchairs

• There are three main access points at South Entrance, Hall 1 and North Entrance. Each hall has at least one adapted lift available which connects with the upper walkway
• All toilets in Fira Gran Via have at least one adapted toilet for both men and women
• Networking Gardens on the upper walkway have easy access to adapted elevators
• Wheelchair spaces are reserved at all auditoriums in Hall 4 and theatres in Hall 8. We are happy to help make arrangements for wheelchair users to access all our features

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MINOR FRIENDLY SPACE

The Minor Friendly Space will be open to all parents/guardians of infants from Monday 28 June to Thursday 1 July. .

CASH MACHINE/ATM

There are two cash machines conveniently located inside the venue: one in the South Entrance and one in the North Entrance. 

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EMERGENCY NUMBERS & PROCEDURES

In the event of an emergency inside the Fira Gran Via venue, please call (+34) 93 233 4100 (internal 4100) during event opening hours. English speaking staff will be available.

• It is imperative that emergency exits and specific gangways are kept clear at all times
  
• Please click here to see the emergency procedures of Fira Gran Via. Please ensure that staff, contractors’ and sub contractors’ staff  are familiar with the venue’s emergency procedures
• If you have an emergency outside of the venue please contact the 24-hour European Emergency Security Service on 112

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LOCATION MAP & ADDRESS

MWC 2021 will be held at the Fira Gran Via venue, a cutting-edge exhibition and conference facility which provides greater space and flexibility. The venue is located in L'Hospitalet de Llobregat, 10 km from the airport.

Fira Gran Via Av. Joan Carles I, 64 08908 L'Hospitalet de Llobregat, Barcelona Tel: +34 932332000 E-mail: mwcbarcelona@firabarcelona.com Web: http://www.firabarcelona.com/en/home

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LOST & FOUND

The Fira Customer Service desk located inside of the venue in the South Entrance, Level -1 will house the lost & found coordination desk. Should you discover or be given a 'lost item please return it to one of the following areas:

• The lost & found desk inside the police station, south entrance, Level 1 (for passports and documents only)
• Fira Customer Service Desk, South Entrance, Level -1

For Lost & Found information you can contact:

Customer Service
Email: lostandfound@firabarcelona.com

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PRAYER ROOM

Multi-faith prayer space will be available for all attendees, from Monday 28 June to Thursday 1 July.

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SHOPPING CENTRE

For any other goods that you would like to purchase and are not sold within the venue (for example sim cards), there is a shopping centre (approx. 3 minutes’ walk from the South Entrance) that has a supermarket and other shops for your convenience.

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VENUE HIRE

Official Supplier: Creative Spirit

Meet Creative Spirit, our appointed Official Supplier for External Event Spaces.

Their team of local experts, specialized in venue search and event management, will recommend the most suitable event spaces for your brand during MWC 2021.

Creative Spirit provides you with a brand-new intuitive web search engine with Barcelona’s most relevant venues. This tool will help you finding the right fit for your event according to your needs and preferences.

https://mwcbarcelona-creativespirit.eu

Creative Spirit provides you also with a full production service, ranging from logistics to any technical requirements, decoration, booth design and construction, entertainment, and graphic design.

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