Frequently Asked Questions


GENERAL EVENT INFORMATION


TRAVEL / ACCOMMODATION / VISA INVITATION LETTER


REGISTRATION


CONGRESS AGENDA


SPEAKING AT MWC

NETWORKING




GENERAL EVENT INFORMATION

When and where the MWC Barcelona is taking place?
MWC Barcelona will be held from Monday, 24 to Thursday, 27 February 2020 at Fira Gran Via in Barcelona, Spain. 
The address is:

Fira Gran Via 
Av. Joan Carles I, 64 
08908 L'Hospitalet de Llobregat 
Barcelona, Spain

Is there adapted access at Fira Gran Via?
All access areas of Fira Gran Via are adapted for wheelchair users. For further information please go to the Adapted Access at Fira Gran Via section – here 

CUSTOMER SERVICES 
Tel: +34 932332000 

In order to use this service you will be asked to leave a Photo ID, Driving License or ID card until the wheelchair is returned.

Is there parking at the venue and is this free? 
There are parking facilities at the Fira Gran Via. Please see the Car Parking section in Venue information

Where can I find the list with recommended and official suppliers for MWC?
Please click here to see the full list of exhibition suppliers for MWC. 

Where can I find rules and regulations for MWC?
Please click here to see stand building rules and regulations. 

What is the dress code for the conference?
Casual Business attire is appropriate for all event activities. 

No matter what you choose to wear, we definitely recommend wearing comfortable shoes. It may be difficult to understand how large the venue is if you are new to the event. Between eight exhibition halls and the outdoor spaces, Fira Gran Via covers 165,000 sq metres, or 540,000 sq feet of space. You're not likely to walk all of it, but comfortable shoes will surely improve the distance you actually cover. Trust us - your feet will thank you.

Where can I find out more about the nightlife in Barcelona?

If you are looking for restaurant suggestions, please check on www.barcelonaturisme.cat/restaurants

And if you are will to spend some leisure time in the city visiting the best sightseeing spots, go to https://bcnshop.barcelonaturisme.com/shopv3/en/?o=h&w=12409-1837


TRAVEL / ACCOMMODATION / VISA INVITATION LETTER

How do I get from the airport to the venue?
There are three travel options from Barcelona airport from Fira Gran Via: Metro, Train and Taxi:
  • Metro: There is a very convenient metro line from the Barcelona Airport to the City, with a stop at Fira Gran Via. Metro Line 9, which goes directly from the Airport to Fira Gran Via and then on to the City Centre
  • Taxi. Taxis are readily available outside both airport terminals. Download the Official Taxi App for iOS and Android devices
  • RENFE Train. The train connects the airport with the city centre, stopping at Barcelona Sants Railway Station. The airport station is situated opposite Terminal T2, connected via an air bridge. Journey time to Fira Gran Via is approximately 19 minutes. View timetables
How do I book my accommodation or travel?

We are proud to once again appoint b network as the official accommodation agency for MWC Barcelona. In partnership with the Barcelona Hotel Association, b network has secured a range of great accommodation solutions at every price point and is ready to assist with accommodation bookings at more than 300 hotels from 2*-star budget to 5*star luxury in the Barcelona area. 

 

b network
Tel: +34 935500350
Fax: + 34 934141786
Email: mwcbarcelona@b-network.com
Web: www.mwcbarcelona.b-network.com


b network
Tel: +34 935500350
Fax: + 34 934141786

Am I required to book my hotel stay through your official accommodation agency?
Of course you're allowed to book rooms through any service or provider you prefer, however, you do so at your own risk and we cannot guarantee the quality of service you will experience. By using the official accommodation agency, you are assured of working with a reputable company and will have local assistance should you experience any difficulties or problems during your stay. Please visit the Hotel section in this Manual to know more about Hotel Fraud.

Because of the number of rooms b network secures for Mobile World Congress attendees, they're able to secure great discounts not available anywhere else. In fact, they've managed to negotiate discounted rates at many great properties around town. These discounted rates are only available through b network and are another reason to book your accommodation through the official provider.

Please note: past attendees have received e-mail offers for hotel rooms from non-official agencies and then found themselves without accommodation upon arrival. If you choose to respond to such offers please exercise caution and carefully read the cancellation policy, if any. The GSMA is unable to provide you with any assistance if you do not book through b network.

What are the rates at the conference hotel?
b network, has negotiated with the majority of the city’s hotels to provide the best possible rates to MWC attendees. b network’s rates are usually between 25% and 50% below the rates on the direct market (depending on the type of room). Visit their website to see great options now website

Where can I get a list of available hotels?
Please contact b network directly using the contact information above.

What is the cancellation policy at the hotel where I am staying?
If you booked your hotel online from the link on our event website, please contact b network. If you are planning on cancelling you will need to email any hotel cancellation request directly to b network. If you booked your reservation directly through the hotel please contact them directly.

Does MWC provide shuttle services between Fira Gran Via and local hotels?
Barcelona has many great public transportation options, including buses, the underground Metro system, taxis and trains. We do offer shuttles services to those few hotels which are not easily accessed by the other available options. 

How do I request a visa invitation letter?
Attendees requiring a visa invitation letter in order to attend MWC Barcelona can do so alongside registering for the event (remember to have your passport with you when you start your registration).
Important: 

  • GSMA visa invitation letter will only be issued for the period of the event and for entry into Spain. No other date requests or countries will be supported.
  • GSMA visa invitation letter requests are processed instantly following full completion of your registration and will be sent via email in PDF format.
  • It is recommended that attendee checks the full requirements for a visa application, allowing plenty of time to provide the necessary documentation from the institution the application is being processed through.
  • Information provided and visa issuance is beyond GSMA’s control. GSMA are not liable for visa processing and issuance / outcome.
  • Hardcopies of visa letter will NOT be provided by the GSMA.
  • We can provide assistance with invitation letters to Registered Attendees only (Partners have to ensure attendee is uploaded onto GSMA event registration system)
  • Please refer to our Terms & Conditions for cancellation conditions. There is a no refund policy in place. GSMA will not refund registration fees in case of applicant’s failure to obtain a visa.

Do I require a visa to enter Barcelona?
Please click here for information on visa requirements. If you do not require a visa, please do not select the visa invitation option during your registration as the GSMA will not issue supporting information for nationalities that do not require a visa.

REGISTRATION

When will registration open?
Exhibitor registration will be open in the autumn. For more information on how to start registering your staff and guests visit the Registration section.

How do I register my guests and staff?

Generally, companies nominate a Registration Coordinator to manage their registrations. Your Registration Coordinator/s will be notified by email of your company’s personal E&P Invitation System login details once registration goes live later this year. Please ensure your Registration Coordinator contact details are correct in the Manual. Go to Additional Contacts & Registration Coordinator to check and update this information if required. This section will be available shortly.

 

I am working on a stand, do I need to register?

If you require to access the venue during the show days (Monday to Thursday, 24 – 27 February 2020) you are required to register and collect your badge.
However, if you only require to access your stand before the show opens on Monday 24 February and after the show closes from Friday 28 February you only require a wristband. To request a wristband please fill in and submit the Build-up & Dismantling Passes form through Forms & Deadlines section in this Manual. This section will be available closer to the event.


CONGRESS AGENDA

What is the format of the event? 
This information will be available closer to the event.

Where can I find more information about the Conference Agenda?
This Information will be available closer to the event.

Where can I find more information about Sessions and Seminars taking place in MWC?
This Information will be available closer to the event.

Will copies of the breakout or keynote presentations be available after the event?
Yes, these will be posted to the My Registration section a few weeks after the event and accessible by conference pass holders. These are not available to Exhibition Visitors pass holders.

What language will the event content be presented in?
All MWC conference sessions and communications are conducted in English. Speakers presenting in other languages will be translated into English for conference delegates. Any other translation or interpretation services are not provided. If you require a translator, please contact our recommended service providers to confirm available services. More information available in the Exhibition Suppliers section of this manual.

SPEAKING AT MWC

How do I become a speaker at MWC Barcelona?
Please click here for the detailed information.

When will MWC call for papers open?
The MWC Barcelona call for speakers is now open and will close on 13 September, 2019. Please click here for access to the submission page. Successful applicants will be contacted in the coming weeks and all notifications will be sent by the second week in November, 2019.

How are speakers selected? 
Speakers are selected on the topic relevance and originality of their submission, in addition to their proven ability in the proposed topic and overall prominence in the industry. 

I submitted a proposal in the Call for Papers process. When will I be notified if I was chosen to speak? 
We make every effort to contact successful applicants within two months after the close of the call for papers. If you have any questions, please contact speakers' team directly at speakers@mwcbarcelona.com

Can I pay to get a speaking slot at MWC? 
No. Speakers are selected on the topic relevance and originality of their submission, in addition to their proven ability in the proposed topic and overall prominence in the industry. There is no link to sponsorship or commercial spend at the event.  


CERTIFICATE OF STABILITY

What is this certificate for?
Platforms over 50cm height, complex structures, outdoor structures, double decks and riggings have to be inspected (before and during the build-up) by the GSMA´s stand plan inspection agencies. The aim is to ensure that all safety aspects have been taken into consideration (fire safety, structure safety, etc.) according to the organiser's rules & regulations and the Spanish Law and to make sure the structure is fit for purpose. Click here to find out more about complex structures.

Is this something new?
No, this has been always in place, however, complex rigging certification has come into force since MWC16.

I have not ordered this certificate. Why should I pay for it?
It is compulsory to have this certificate in order to ensure structural safety.

Why is this certificate compulsory?
According Spanish Law (CTE Código Técnico de la Edificación) and MWC regulations, your structure has to be inspected and certificated by our technical staff to ensure its stability and safety.

If I do not pay, what would than happen?
Our technical staff would not authorize the use of the structure.

Why this cost is not included in my package fee?
Because each structure is different and the certification is only needed if classed as a complex structure.

Should it be me or my contractor who pays for this service?
You need to agree this with your contractor, but it is common practice at all international events that complex structures require certification by authorised technicians.

My stand project has less than 10 rigging points but I am still requested to pay the certificate of stability. Why?
Only trusses with lighting and less than 10 rigging points are exempt of certification. If you have less than 10 rigging points and your flown element is different from lighting and it is heavy, it is still compulsory to have the certificate. Unless your flown element is textile with no weight and therefore no structural risk is considered.

Does receiving the certificate of stability mean that my project is approved?

No, it does not. Receiving the certificate is not the final approval. It only concerns the stability of the structure. Other factors must be considered to get the final approval.

NETWORKING

What networking opportunities will be available?

My MWC Event App

This functionality is available in My MWC Event App and allows MWC attendees to create profiles and "connections" to each other in an online network (web & app) which represent MWC ecosystem and network. Attendees can invite anyone to become a ‘connection’, send messages and schedule meetings. The usage of this functionality requires to be a MWC attendee (hold a MWC pass).

My MWC Attendee portal (web version)

This functionality is available in Mobile World Congress website and allows MWC attendees to create profiles and "connections" to each other in an online network (web & app) which represent MWC ecosystem and network. Attendees can invite anyone to become a connection, send messages and schedule meetings. The usage of this functionality requires to be a MWC attendee (hold a MWC pass).

Exhibitor Networking

This system (portal) is used by Exhibitors to engage one-to-one with visitors via mobile and reach target audiences right in the My MWC Event App & My MWC Attendee portal inboxes (see points above Networking section). This is a commercial product (£12,000) limited to only 12 clients/customers per event. Contact your account manager and enroll Exhibitors Networking product.