Customer Care/Key Contacts
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CUSTOMER CARE:
GSMA Ltd. is committed to providing customer care to the highest standards.
Our Customer Care Team is specially trained to ensure that you will receive the correct advice and guidance enabling a smooth run-up to a very successful event.
Our partner Fira has a dedicated Customer Service Team to assist you with any enquiries you may have. If your query falls outside of their responsibility they will then direct you to the correct person who will be able to assist you.
Should you have any queries or require further information please do not hesitate to contact the teams below who will be happy to advise further.
MWC BARCELONA CUSTOMER SERVICES TEAM
| GSMA Customer Care Team | servifira Customer Service Team |
| Email: customercare@mwcbarcelona.com MWC website: www.mwcbarcelona.com |
Email: mwcbarcelona@firabarcelona.com Tel: +34 93 233 2000 and +34 902 233 200 (within Spain) |
EXHIBITOR KEY CONTACTS:
Please see below-listed Exhibitor key contacts and show's official recommended suppliers:
| Accommodation & Transportation | b network | Tel: +34 93 550 0350 Fax: +34 93 414 1786 Email: mwcbarcelona@bnetwork.com Web: www.mwcbarcelona.bnetwork.com |
| Additional Products & Services servifira eCommerce Logins and Queries |
ServiFira | Tel: +34 93 233 2000 Tel: 902 233 200 (within Spain) Email: mwcbarcelona@firabarcelona.com The servifira eCommerce system will be available shortly |
|
Exhibitor Stand Design & Build Regulations Plan Inspection and Approval |
Abraxys Ltd | Tel: +44 20 8747 2045 Email: mwcbarcelona@abraxys.com |
| Floorplan | Freeman Company | Live Floorplan: http://floorplans.mwcbarcelona.com/ How to use the floorplan tool: mwc@freemanco.com |
| General Exhibitor Support & Event Logistics Forms and Deadlines |
Show Customer Care Team (GSMA Ltd.) |
Email: customercare@mwcbarcelona.com |
| Onsite Handling & Rental of Machinery | Resa Expo Logistic | Contact: Jorge Reina Tel: +34 93 233 4743 Fax: +34 93 263 1894 Email: jreina@resaexpo.com Email: mwcbarcelona@resaexpo.com |
| PR Enquiries & Registration | Show's PR Team (GSMA) |
General Enquiries: press@mwcbarcelona.com Registration: pressregistration@mwcbarcelona.com |
| Registration: Exhibitor Enquiries Exhibitor and Partner Invitation System (E&P) logins |
Registration Team | Email: registration@mwcbarcelona.com |
| Sales Enquiries: Exhibition space Sponsorship Digital products |
Show's Sales Team (GSMA Ltd.) |
Email: sales@mwcbarcelona.com |
| Shipping & Freight | EF-GSM | Contact: Michael Armitage Tel: +44 1732 885 131 Fax: +44 1732 887 789 Email: michael@ef-gsm.com Email: mwcbarcelona@ef-gsm.com |
| Site Visits | Fira Team | Tel: +34 93 233 2000 To arrange a visit please contact mwcbarcelona@firabarcelona.com |
| IT Services, Wi-Fi Enquiries & Policy | Fira IT Team | Tel: +34 93 233 3099 Email: mwcbarcelona.internet@firabarcelona.com |