Customer Care/Key Contacts

Customer Care Exhibitor Key Contacts Registration Exhibitor Service Desk Locations Exhibitor Service Desk Opening Times

CUSTOMER CARE:

GSMA Ltd. is committed to providing customer care to the highest standards.

Our Customer Care Team is specially trained to ensure that you will receive the correct advice and guidance enabling a smooth run up to a very successful event.

Our partner Fira has a dedicated Customer Service Team to assist you with any enquiries you may have. If your query falls outside of their responsibility they will then direct you to the correct person who will be able to assist you.

Should you have any queries or require further information please do not hesitate to contact the teams below who will be happy to advise further.

MOBILE WORLD CONGRESS CUSTOMER SERVICES TEAM

GSMA Customer Care Team	ServiFira Customer Service Team
Email: customercare@mwcbarcelona.com Tel: +44 20 7356 0661  MWC19 website: www.mwcbarcelona.com	Email: mwcbarcelona@firabarcelona.com Tel: +34 93 233 2000 and +34 902 233 200 (within Spain)

 

EXHIBITOR KEY CONTACTS:

Please see below listed Exhibitor key contacts and show's official recommended suppliers:

Accommodation & Transportation	b network	Tel: +34 93 550 0350 Fax: +34 93 414 1786 Email: mwcbarcelona@b-network.com  Web: www.mwcbarcelona.b-network.com
Additional Products & Services ServiFira eCommerce Logins and Queries	ServiFira	Tel: +34 93 233 2000         902 233 200 (within Spain) Email: mwcbarcelona@firabarcelona.com Website: ServiFira eCommerce
Complex Stand Structures Approval	Graó Tècnic	Contact: Sergio Gonzalez / Sharon Li Lupo Tel: +34 93 528 4000  Fax: +34 93 527 1114 Mobile: +34 67 096 5795 Email: mwcbarcelona@graotecnic.com
Floorplan	Freeman Company	Click here to access Live Floorplan Web: http://floorplans.mwcbarcelona.com/
General Exhibitor Support & Event Logistics Forms and Deadlines Online Event Manual logins	Show's Customer Care Team (GSMA Ltd.)	Email: customercare@mwcbarcelona.com
Onsite Handling & Rental of Machinery	Resa Expo Logistic	Contact: Jorge Reina Tel: +34 93 233 4743 Fax: +34 93 263 1894 Email: jreina@resaexpo.com Email: mwcbarcelona@resaexpo.com
PR Enquiries & Registration	Show's PR Team (GSMA)	General Enquiries: press@mwcbarcelona.com Registration: pressregistration@mwcbarcelona.com
Registration: Exhibitor Enquiries Exhibitor and Partner Invitation System (E&P) logins	Registration Team	Phone number: +34 932203888 Email: registration@mwcbarcelona.com Opening hours: Monday - Friday 09:00 - 17:30 (CET) Extended operating hours 08:00 to 19:00 from the 29th January 2019 until the event commences
Sales Enquiries: Exhibition space Sponsorship Digital products	Show's Sales Team (GSMA Ltd.)	Email: sales@mwcbarcelona.com
Shipping & Freight	EF-GSM	Contact: Michael Armitage  Tel: +44 1732 885 131 Fax: +44 1732 887 789 Email: michael@ef-gsm.com  Email: mwcbarcelona@ef-gsm.com
Site Visits	Fira Team	Tel: +34 93 233 2000 To arrange a visit please contact mwcbarcelona@firabarcelona.com
Stand Design & Build Approval	Abraxys	Tel: +44 20 8747 2045 Email: mwcbarcelona@abraxys.com
IT Services, Wi-Fi Enquiries & Policy	Fira IT Team	Tel: +34 93 233 3099 Email: mwcbarcelona.internet@firabarcelona.com

 

**Including two weekends prior to the event

To access the full list of Exhibition Suppliers please click here.

During the build-up period – if you have any issues regarding the services ordered for your stand, please go to your assigned ESD (see below) or contact via phone the Customer Service Call Centre (+ 34 93 233 2000)

During the build-up period – if you have any issues regarding the services ordered for your stand, please go to your assigned ESD (see below) or contact via phone the Customer Service Call Centre (+ 34 93 233 2000)

EXHIBITOR SERVICE DESK OPENING TIMES: