Customer Care/Key Contacts


/mwcoem/s/Photo-InfoPoint.jpg?v=1

CUSTOMER CARE:

GSMA Ltd. is committed to providing customer care to the highest standards.

Our Customer Care Team is specially trained to ensure that you will receive the correct advice and guidance enabling a smooth run up to a very successful event.


Our partner Fira has a dedicated Customer Service Team to assist you with any enquiries you may have. If your query falls outside of their responsibility they will then direct you to the correct person who will be able to assist you.

Should you have any queries or require further information please do not hesitate to contact the teams below who will be happy to advise further.


MOBILE WORLD CONGRESS CUSTOMER SERVICES TEAM

GSMA Customer Care Team ServiFira Customer Service Team
Email: customercare@mobileworldcongress.com
Tel: +44 2073560661
MWC18 website: www.mobileworldcongress.com
Email:mwc@firabarcelona.com
Tel: +34 93 233 2000 and +34 902 233 200 (within Spain)
Website: ServiFira eCommerce


EXHIBITOR KEY CONTACTS:

Please see below listed Exhibitor key contacts and show's official recommended suppliers:



Accommodation & Transportation b network Tel: +34 935500350
Fax: + 34 934141786
Email: mobileworldcongress@b-network.com
Web: www.mobileworldcongress.b-network.com
Additional Products & Services
ServiFira eCommerce Logins and Queries
ServiFira Tel: +34 93 233 2000
902 233 200 (within Spain)
Email: mwc@firabarcelona.com
Website: ServiFira eCommerce
Complex Stand Structures Approval Graó Tècnic Tel: +34 935284000
Fax: +34 935271114
Mobile: +34 670965795
Email: mwc@graotecnic.com
Floorplan Freeman Company Click here to access Live Floorplan:
Web: http://floorplans.mobileworldcongress.com/
General Exhibitor Support & Event Logistics
Forms and Deadlines
Online Event Manual logins
Show's Customer Care Team
(GSMA Ltd.)
Email: customercare@mobileworldcongress.com
Onsite Handling & Distribution of your shipping Resa Expo Logistic Contact:Jorge Reina
Tel: +34 932334743
Fax:+34 932631894
Email: jreina@resaexpo.com
Email: mwc@resaexpo.com
PR Enquiries & Registration Show's PR Team
(GSMA)
General enquiries: press@mobileworldcongress.com
Registration: pressregistration@mobileworldcongress.com
Registration:
Exhibitor Enquiries
Exhibitor and Partner Invitation
System (E&P) logins
Registration Team Tel:+34 93 323 92 70
Email: exhibitorregistration@mobileworldcongress.com

1 September - 31 December 2017: Monday - Friday, 09:00 - 18:00 CET
1 - 31 January 2018: Monday - Sunday, 09:00 - 19:00 CET
1 - 25 February 2018: Monday - Friday**, 08:00 - 19:00 CET
26 February - 31 August 2018: Monday - Friday, 09:00 - 17:00 CET
Sales Enquiries:
Exhibition space
Sponsorship
Digital products
Show's Sales Team
(GSMA Ltd.)
Email: sales@mobileworldcongress.com
Shipping & Freight EF-GSM Contact: Roger Bowman
Tel: +44 1732885131
Fax: +44 1732887789
Email: roger@ef-gsm.com
Email: mobileworldcongress@ef-gsm.com
Site Visits Fira Team Tel: +34 93 233 20 00
To arrange a visit please click here to download the form and return to mwc@firabarcelona.com and catering requests to acatering@firabarcelona.com
Stand Design & Build Approval Abraxys Tel:+44 2087472045
Email: mobileworldcongress@abraxys.com
Wi-Fi Enquiries & Policy Fira IT Team Tel: +34 932333099
Email: mwc.internet@firabarcelona.com

**Including two weekends prior to the event

To access the full list of Exhibition Suppliers please click here.






EXHIBITOR SERVICE DESK OPENING TIMES:

Date Opening Hours
14 - 25 February 08:00 - 21:00
26 -28 February 07:00 - 20:00
1 March 07:00 - 21:00
2 - 6 March 08:00 - 18:00