Customer Care/Key Contacts


/mwcoem/s/Photo-InfoPoint.jpg?v=1

CUSTOMER CARE:

GSMA Ltd. is committed to providing customer care to the highest standards.

Our Customer Care Team is specially trained to ensure that you will receive the correct advice and guidance enabling a smooth run up to a very successful event.

Our partner Fira has a dedicated Customer Service Team to assist you with any enquiries you may have. If your query falls outside of their responsibility they will then direct you to the correct person who will be able to assist you.

Should you have any queries or require further information please do not hesitate to contact the teams below who will be happy to advise further.


MOBILE WORLD CONGRESS CUSTOMER SERVICES TEAM

GSMA Customer Care Team ServiFira Customer Service Team
Email: customercare@mobileworldcongress.com
Tel: +44 20 7356 0661 
MWC19 website: www.mobileworldcongress.com
Email: mwc@firabarcelona.com
Tel: 
+34 93 233 2000 and +34 902 233 200 (within Spain) 
The ServiFira online ordering website will be available shortly.

 

EXHIBITOR KEY CONTACTS:

Please see below listed Exhibitor key contacts and show's official recommended suppliers:

Accommodation & Transportation b network Tel: +34 93 550 0350
Fax: +34 93 414 1786
Email: mobileworldcongress@b-network.com 
Web: www.mobileworldcongress.b-network.com
Additional Products & Services
ServiFira eCommerce Logins and Queries
ServiFira Tel: +34 93 233 2000
        902 233 200 (within Spain)
Email: mwc@firabarcelona.com
The ServiFira online ordering website will be available shortly
Complex Stand Structures Approval Graó Tècnic Contact: Sergio Gonzalez / Sharon Li Lupo

Tel: +34 93 528 4000
Fax: +34 93 527 1114
Mobile: +34 67 096 5795
Email: mwc@graotecnic.com

Floorplan Freeman Company Click here to access Live Floorplan
Web: http://floorplans.mobileworldcongress.com/
General Exhibitor Support & Event Logistics
Forms and Deadlines
Online Event Manual logins
Show's Customer Care Team
(GSMA Ltd.)
Email: customercare@mobileworldcongress.com
Onsite Handling & Rental of Machinery Resa Expo Logistic Contact: Jorge Reina
Tel: +34 93 233 4743
Fax: +34 93 263 1894
Email: jreina@resaexpo.com
Email: mwc@resaexpo.com
PR Enquiries & Registration Show's PR Team
(GSMA)
General Enquiries: press@mobileworldcongress.com
Registration: pressregistration@mobileworldcongress.com
Registration:
Exhibitor Enquiries
Exhibitor and Partner Invitation
System (E&P) logins
Registration Team Tel:+34 93 323 9270
Email: exhibitorregistration@mobileworldcongress.com

1 September - 31 December 2018: Monday - Friday, 09:00 - 18:00 CET
1 - 31 January 2019: Monday - Sunday, 09:00 - 19:00 CET
1 - 25 February 2019: Monday - Friday**, 08:00 - 19:00 CET
26 February - 31 August 2019: Monday - Friday, 09:00 - 17:00 CET
Sales Enquiries:
Exhibition space
Sponsorship
Digital products
Show's Sales Team
(GSMA Ltd.)
Email: sales@mobileworldcongress.com
Shipping & Freight EF-GSM Contact: Michael Armitage
Tel: +44 1732 885 131
Fax: +44 1732 887 789
Email: michael@ef-gsm.com
Email: mobileworldcongress@ef-gsm.com
Site Visits Fira Team Tel: +34 93 233 2000
To arrange a visit please click here to download the form and return to mwc@firabarcelona.com and catering requests to acatering@firabarcelona.com
Stand Design & Build Approval Abraxys Tel: +44 20 8747 2045
Email: mobileworldcongress@abraxys.com
IT Services, Wi-Fi Enquiries & Policy Fira IT Team Tel: +34 93 233 3099
Email: mwc.internet@firabarcelona.com

 

**Including two weekends prior to the event

To access the full list of Exhibition Suppliers please click here.






EXHIBITOR SERVICE DESK OPENING TIMES:

Date Opening Hours
12 - 23 February 08:00 - 21:00
24 - 26 February 07:00 - 20:00
27 February 07:00 - 21:00
28 February - 4 March 08:00 - 18:00