Customer Care/Key Contacts


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CUSTOMER CARE:

GSMA Ltd. is committed to providing customer care to the highest standards.

Our Customer Care Team is specially trained to ensure that you will receive the correct advice and guidance enabling a smooth run-up to a very successful event.

Our partner Fira has a dedicated Customer Service Team to assist you with any enquiries you may have. If your query falls outside of their responsibility they will then direct you to the correct person who will be able to assist you.

Should you have any queries or require further information please do not hesitate to contact the teams below who will be happy to advise further.


MWC BARCELONA CUSTOMER SERVICES TEAM

GSMA Customer Care Team servifira Customer Service Team
Email: customercare@mwcbarcelona.com
MWC website: www.mwcbarcelona.com
Email: mwcbarcelona@firabarcelona.com
Tel: 
+34 93 233 2000 and +34 902 233 200 (within Spain)


EXHIBITOR KEY CONTACTS:

Please see below-listed Exhibitor key contacts and show's official recommended suppliers:

Accommodation & Transportation b network Tel: +34 93 550 0350
Fax: +34 93 414 1786
Email: mwcbarcelona@bnetwork.com
Web: www.mwcbarcelona.bnetwork.com
Additional Products & Services
servifira eCommerce Logins and Queries
ServiFira Tel: +34 93 233 2000
Tel:   902 233 200 (within Spain)
Email: mwcbarcelona@firabarcelona.com
The servifira eCommerce system will be available shortly

Exhibitor Stand Design & Build Regulations 

Plan Inspection and Approval

Abraxys Ltd Tel: +44 20 8747 2045
Email: mwcbarcelona@abraxys.com
Floorplan Freeman Company Live Floorplan: http://floorplans.mwcbarcelona.com/
How to use the floorplan tool: mwc@freemanco.com
General Exhibitor Support & Event Logistics
Forms and Deadlines
Show Customer Care Team
(GSMA Ltd.)
Email: customercare@mwcbarcelona.com
Onsite Handling & Rental of Machinery Resa Expo Logistic Contact: Jorge Reina
Tel: +34 93 233 4743
Fax: +34 93 263 1894
Email: jreina@resaexpo.com
Email: mwcbarcelona@resaexpo.com
PR Enquiries & Registration Show's PR Team
(GSMA)
General Enquiries: press@mwcbarcelona.com
Registration: pressregistration@mwcbarcelona.com
Registration:
Exhibitor Enquiries
Exhibitor and Partner Invitation
System (E&P) logins
Registration Team Email: registration@mwcbarcelona.com
Sales Enquiries:
Exhibition space
Sponsorship
Digital products
Show's Sales Team
(GSMA Ltd.)
Email: sales@mwcbarcelona.com
Shipping & Freight EF-GSM Contact: Michael Armitage 
Tel: +44 1732 885 131
Fax: +44 1732 887 789
Email: michael@ef-gsm.com 
Email: mwcbarcelona@ef-gsm.com
Site Visits Fira Team Tel: +34 93 233 2000
To arrange a visit please contact mwcbarcelona@firabarcelona.com
IT Services, Wi-Fi Enquiries & Policy Fira IT Team Tel: +34 93 233 3099
Email: mwcbarcelona.internet@firabarcelona.com



EXHIBITOR SERVICE DESK OPENING TIMES: 

This information will be available closer to the event.