Accessibility at MWC21


How to contact GSMA

Please email GSMA at customercare@mwcbarcelona.com up to two weeks before the event (by Friday 15 Feb 2021) with any questions or to request any of the services available below.


Getting to MWC


Taxi

We have designated areas at both North and South entrances where adapted taxis are allowed to stop and pick-up/ drop-off mobility restricted attendees by the local police.

 

Pivate Car

Drop off: We have a dedicated area at the VIP car pick up/drop off area at CC3. A car sticker needs to be requested in advance. Please contact: limo@bnetwork.com

Access: Adapted parking spaces are available in Parking B and F. Car owners must present a valid disability sticker in the car

 

Public Transportation

The three closest metro stations to Fira Gran Via venue have adapted elevators (Europa Fira on FGC/ L9S, Fira on L9S and Foc on L10S)


Wheelchairs

Wheelchair accessibility is available at the venue. There are two main access points at South Entrance and North Entrance.

Each hall has at least one adapted lift available which connects with the upper walkway.

All toilets in Fira Gran Via have at least one adapted toilet for both men and women.

Wheelchair spaces are reserved at all auditoriums in Hall 4 and theatres in Hall 8.

We are happy to help make arrangements for wheelchair users to access all our features.


Guide Dogs

Guide Dogs are allowed at MWC Barcelona, but in order to gain admission to the event, the owner of the dog will be required to present legal documentation. The individual presenting the card must be the person to whom the card is issued and the dog credentials must correspond to the dog identified on the card. Owners must be responsible for cleaning after their dog. If you need access to the event with a guide dog, please contact GSMA.

 

Attending MWC

Companion Pass Request

Attendees with disabilities who require the assistance of a companion during MWC can request a Companion Pass from GSMA up to two weeks before the event. The following rules apply to the Companion Passes:

  • A companion pass will be provided once legal proof of the disability is presented
  • The companion pass will match the badge type of the designated badge holder
  • The companion pass is not transferrable
  • The bearer of the companion pass must be accompanied by the person with an accessibility designated badge at all times
  • The companion pass holder does not have access to any events on their own
  • All registrants must pick up their own credentials by showing their photo ID at Registration (Passport or EU National ID)

Services not available at MWC Barcelona

  • Devices that are personal or individually prescribed, such as prescription eyeglasses, hearing aids or wheelchairs.
  • Services of a personal nature, such as assistance in eating, toileting or dressing, or the pushing of wheelchairs
  • Connection to sound boards
  • Push services for mobility reduced attendees
  • Interpreters to accompany individuals within the venue, satellite events or parties. We recommend you contact our official partners at Barcelona Special traveller for this service