How to use this Manual


Our Event Manual contains all of the information and details you need to ensure you have a smooth move–in and successful show. Please read through all the information and share this with any parties working and participating in your event.

The manual is set up in eight sections (See the main menu bar above):

  • Home – Contains news and updates for 2019 and main search options that will help guide you through this manual to quickly find the most important information. You will also find a status bar indicating the outstanding information you are required to submit within the Forms and Deadlines section
  • Company Profile – Modify your company contact details, as well as add additional contacts, assign your registration coordinator details and change your password
  • My Exhibition – Access the Forms and Deadlines page, Update your 100 Word Profile and Manage Your Third Party, Your Exhibition, and Pass Allocations
  • General Information – Contains details on Opening and Access Times, Congress Agenda, Customer Care Key Contacts, Registration, and Marketing & Public Relations information Logistics – For Exhibitor Code of Conduct, Onsite Logistics, General Health & Safety, Booth Plan Submissions & Booth Building Regulations
  • Travel & Accommodation – Organize your stay in Los Angeles
  • Exhibition Suppliers – Contains a list of official suppliers and recommended service providers
  • Enhance your presence at MWC19 through Custom Event Banners, Marketing, PR & Sponsorship packages

Take your time to review each of these sections. There is a lot of important information that will help you plan and organize your event.

Please make sure to go through the Forms & Deadlines section, where you will find all the mandatory forms along with optional forms and services for your booth package.

The ’Search Box' on the top right of the page will help you quickly find the information you are looking for. Just type in any keyword and press ‘search’ you will be presented with a list of sections on the manual relating to your query. Alternatively you can browse our Site Map section.

On each of the pages in the manual there is a ‘Print this page’ icon in the top right corner. If you wish to print any of the pages you are viewing, simply click on this icon to print a formatted version of the page.

If you have any questions, please contact customercare@mwclosangeles.com


Manage your Exhibition in 7 Easy Steps! 


  1. Manage your Third Parties: You have the ability to assign forms to a contractor or a third party that will be involved in setting up and managing your event. This ensures that the correct information is submitted in a timely manner.
    • Add a third party to your list. They will then receive their own, separate login details to the Event Manual
    • Assign forms to this third party. They will then become visible in their account. You always have the ability to un-assign any form back to your account
    • Please visit Manage My Third Party page for more information
    • Fill in the mandatory Exhibitor Appointed Contractor form, so we have up to date records of your on-site operations

    Please note, that in order to give your contractor access during move-in or move-out, you must assign the Move-In & Move-Out Passes form to them. They will submit information  for their wristbands.

  2. Submit Mandatory and Optional Forms: Each of your booths purchased for the upcoming Mobile World Congress Americas will require mandatory forms to be filled out in order for you to set up and participate in the event. The mandatory forms will vary for each booth package but will include the following: Risk AssessmentMethod Statement and Booth Plan Submission. To find out what mandatory forms you must complete go to the Forms & Deadlines section for a complete view. You can track your progress in the new status bar featured at the top of the homepage.
  3. See your Booth Package details: Confirm your package details and view examples in My Booth Package
  4. Complete your 100 Word Profile: The 100 Word Profile gives you the opportunity to highlight your company’s business, brand and proposition. This profile will be published online.
  5. Add your Logo: If you haven’t already why not purchase a logo to go along with your ‘100 Word Profile’? it is the perfect accompaniment to enhance your company’s profile. Go to the Enhance My Presence page for more information.
  6. Confirm your Pass Allocation and Register for the event: Confirm your Pass Allocation. You can purchase additional passes. Find out how you can invite and register your guests for the event in the Registration Learn about the Exhibitor & Partner Invitation System and registration opening times at the event.
  7. Enhance your presence at the event: Find out how you can further enhance your presence at the exhibition. Go to Enhance My Presence for tips and full details