Customer Care & Exhibition Supplier Contacts

GSMA Ltd. (Show organizer) is committed to providing customer care to the highest standards. Our Customer Care Team is specially trained to ensure that you will receive the correct advice and guidance enabling a smooth run up to a very successful event.


Customer Care (Show Organizer):




Exhibit & Sponsorship Sales:


Public Relations:

Official & Recommended Suppliers

The GSMA secures suppliers and vendors as recommended contactors to provide the necessary services for a successful meeting and exhibition. You're welcome to use any supplier for non-exclusive services, however we encourage exhibitors to utilize the suppliers that are listed below for services.Because there are companies looking to obtain your business, be sure to look for the official and recommended supplier logo on their communications when selecting your service providers. This will confirm if they are affiliated with MWC Los Angeles.

Exhibitor Service Desk Location and List of Official & Recommended Suppliers

The main Exhibitor Service Desk (ESD) will be located in Los Angeles Convention Center, South Hall. This area will be staffed by the official contractors, beginning Friday, October 24 and continuing throughout the event and dismantle. Some official vendors will be available on a limited schedule and will provide information at their counter on how to contact them onsite. The Abraxys Floor Managers desk will be located in the same area as the official suppliers.

ESD Dates & Hours of Operation

Saturday, October 24, 2020 8:00 AM – 5:00 PM
Sunday, October 25, 2020 8:00 AM – 5:00 PM
Monday, October 26, 2020 8:00 AM – 5:00 PM
Tuesday, October 27, 2020 8:00 AM – 5:00 PM
Wednesday, October 28, 2020 8:00 AM – 5:00 PM
Thursday, October 29, 2020 9:00 AM – 5:00 PM
Friday, October 30, 2020 9:00 AM – 8:00 PM
Saturday, October 31, 2020 8:00 AM – 7:00 PM
Sunday, November 1, 2020 8:00 AM – 12:00 PM

Official General Service Contractor

General questions regarding any services ordered through Freeman, including the installing and the dismantling of exhibits, material handling, assembly of hanging signs and other items supported from the ceiling, such as canopies, rigging, and the provision of rental furnishings, special signage, carpet and rental displays, should be directed to Freeman’s Exhibitor Services Department. Freeman also provides the listed specialty services:

  • Freeman I & D — Custom installation and dismantle service
  • Freeman Design & Fabrication — Complete custom exhibit design and building service
  • Freeman Transportation — Complete turnkey service providing round trip domestic transportation. Pre-quoted services are billed with one convenient invoice with no hidden charges.

Contact:  Freeman Company
Tel (US Toll Free): +1 (800) 313-8629
Tel (Outside US):  +1 (817) 210-4869

General Service Contractor Services

Advertising, Audio Visual & Computer Equipment, Carpet, Cleaning, Custom Design & Fabrication, Electrical, Graphics, Material Handling, Transportation, 
Official Supplier - Freeman:

Tel: (US Toll Free) +1-800-313-8629
Tel: (Outside US) +1-817-210-4869

  • Cleaning
  • Exhibit hall aisles will be vacuumed daily. Freeman is the exclusive cleaning contractor for MWC Los Angeles 2020. All booths are expected to be cleaned and ready at the opening of each show day. You can find the Cleaning Order Form in the Freeman online exhibitor manual. Exhibitors who purchase a booth package from GSMA will be given one complimentary trash pick-up and vacuum before each show day under the condition that trash can be accessed. If additional cleaning services are required, please contact Freeman to order. Exhibitors are not allowed to empty trash in the Los Angeles Convention Center trash cans.

  • Electrical
  • Utility ports are placed strategically throughout the exhibit halls and are indicated on the floor plans. Electrical, phone, air and water services will be accessed from the floor ports, floor boxes, wall boxes, or overhead catwalks. The floor port in your area may service your booth as well as neighboring booths. Please keep this in mind when designing your booth as they may require modifications to your booth structure (specifically peninsula, grand peninsula, block, and island displays).

  • Venue Advertisement
  • On-site advertising is a great way to maximize your brand presence at the event and drive more quality visitors to your booth. Contact your account manager to see what opportunities are still available or email us at

    Click here to see specific details and locations.

Booth Plan Submission & Exhibitor Appointed Contractors

Booth plans and Exhibitor Appointed Contractors (E.A.C.) must be submitted through the Online Event Manual (OEM). All details will be reviewed by our official supplier Abraxys.

Company Name:  Abraxys
Tel: +44 (20) 8747-2045

Business Center

The LACC Business Center is located in the Concourse Hall corridor and is operated and managed by Image Quest Plus, an LA-based printing company. Services available include copying, printing, faxing, scanning, banner/signs, small package shipping and receiving and office supplies. The business center will be open during daily during show hours.

Company Name: IQ Copy
Tel: +1 (213) 765-4210


The venue exclusive supplier for all catering needs is Taste of LA by Levy Restaurants. Please feel free to contact a member of the team if you would like any further detail of the services available to you.

Company Name:  Levy Restaurant
Contact Name:  Ashley Russo
Tel: +1 (213) 765-4480

Click here for the menu

catering.pngCatering outlets locations

Cellular & Frequency

Any exhibitor planning on using Spectrum for demo purposes are required to submit requests. Once your request is received, you will be contacted by our Official Supplier, Comsearch.

Important Notes:It is not necessary to apply for frequency when using a commercial SIM card from an operator or for Wi-Fi devices. If you need Wi-Fi or use Wi-Fi bands, please refer to the Wi-Fi policy on the Forms & Deadlines page.


Coming Soon!

Housing & Accommodations

Experient, A Maritz Global Events Company has been appointed as the official accommodation provider for MWC Los Angeles 2020 offering a large variety of hotel options.  By booking your hotel with Experient for MWC Los Angeles 2020 you benefit from:

  • Lowest hotel rates, guaranteed
  • Earn reward points from our preferred hotel brand
  • Stay where your colleagues will be for better networking opportunities

Individual or Groups with 9 rooms or fewer
Domestic Toll Free:+1 (800) 967-8852
International: +1 (847) 996-5881

Group (10+ rooms)
Domestic Toll Free: +1 (800) 967-8852
International: +1 (847) 996-5832

International Freight Forwarding

Exhibition Freighting GSM Ltd, in partnership with Sho-Air International, is the Official Freight Forwarder and Customs Broker for MWC Los Angeles 2020.  For information regarding material handling, please see contact information for Freeman.

Company Name:  EF-GSM LTD
Contact Name: Michael Armitage or Roger Bowman
Tel:  +44 1732 885 131
Fax:  +44 1732 886 689 or +44 1732 887 789
Email: or

Company Name:  EF-GSM LTD
Contact Name: Jason Richolt
Tel:  +1 (949) 476-9111
Fax:  +1 (949) 476-992

Lead Retrieval

Coming Soon!

Parking, Car

The LACC has 5,600 convenient parking spaces available to visitors and located in three convenient parking structures (West Hall Garage, South Hall Garage and Venice Garage). Current parking rates start at $15.00 upon entry. There are no in/out privileges. Please note that parking rates and hours of operation are subject to change based on event activity in the LA Live Entertainment District.

Photography & Videography

Capture your experience through photographs or video is a way to grow your brand.  Whether you need photographs of your booth with pixel perfect attention to detail or simply want to show a large crowd of interest, DeNoise can help achieve your vision.

Company Name:  DeNoise Studios
Contact Name:  Albert Benichou
Tel: +1 (510) 653-3838


Allied is pleased to offer high-quality Exhibitor Booth Coverage Service for those exhibitors who desire booth coverage during build up and show days.

Company Name:  Staff Pro
Contact:  Cassidy Sullivan
Tel: +1 (714) 230-7210 x251

Click here for additional information.

Temporary Staff

Pro Show is our exclusive supplier for MWC Los Angeles 2020.

Company Name:  Pro Show

Click here to visit their website.

Transportation & Car Service

Production Transport is the official transportation provider for MWC Los Angeles 2020.

Company Name:  Production Transport
Tel: General Inquiries +1 (877) 641-0900 or to book GSMA-VIP Service +1 (310) 900-9525

Wi-Fi & Internet Services

Coming Soon!