Customer Care / Key Contacts

The GSMA MWC Shanghai Customer Care Team, are in place to ensure our exhibitors are provided with a high standard of customer care from all of our partners and suppliers. The team is in place to assist exhibitors if they may need to escalate an issue or answer those "out of the norm" questions that may arise. They can be contacted at:


GSMA CONTACTS
CUSTOMER CARE

email: customercare@mwcshanghai.com
www.mwcshanghai.com

REGISTRATION
Registration is now open The E&P (Exhibitor & Partner) System will be available in Early January where you can use your pass allocation to invite Staff and Contacts
Tel: :+86 21 6078 2478? 

For plan submission and questions about stand build regulation, please contact:

AbraxysGlobal Ltd
Tel: +44 208 747 2045 (United Kingdom)
Email: mwcshanghai@abraxys.com


For Customs & Excise / Shipping & Freight / Logistics, please contact:

EF-GSM
Mr. Michael Armitage
Tel: +44 (0) 1732 885 131
Fax: +44 (0) 1732 886 689
E-mail: michael@ef-gsm.com

For floorplan enquiries, please contact: 
Freeman Digital
mwcshanghai@freemanco.com

Jemex Ideas is our official registration and lead retrieval supplier. If you need to order the lead retrieval or the app for visitor registration data collection, please contact:

Jemex Ideas
Tel: +86 135 2417 2773 
Email: leadretrieval@jemexideas.com

Mr Billy Xu
Tel: +86 21 5481 6052
Fax: +86 21 5481 6032
billy@shanghai-vision.com

New Mega Expo is our supplier for Internet Services. If you need to order internet services to your stands, please contact:

Shanghai Xin Mei Ge Exhibition Co., Ltd.
Contacts: Ms. Stella Zhu (Security) / Ms. Cathy Wang (IT)
Tel: +86 21 5445 3125 / 5445 3126 Ext 806
Fax: +86 21 5481 0933
it.services@mwcshanghai-me.com

SALES ENQUIRIES

Email:  sales@mwcshanghai.com


John Xu
jxu@gsma.com
Tel: +86 139 1823 9562
Asia-Pacific Region

Lisa Ohrn
lohrn@gsma.com
Tel: +852 3960 5019 
Greater China Regions

Catherine Alderson
calderson@gsma.com
Tel: +44 7970 267 497
Europe, Middle East, Africa & the Americas:


MARKETING ENQUIRIES
Email: marketing@mwcshanghai.com

PR ENQUIRIES
Email: press@mwcshanghai.com

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